It's absolutely fine that VIP users have the possiblity to design their PT and BS they want to, they're paying for it as well.
But it should be made possible that non-VIP users can have only a small impact on their PT/BS.
It should be possible that spaces and tabs remain even after saving, so that no only the text gets saved. This would result in a much cleaner PT/BS for non-VIP users. PT/BS could be copied from word where a rough outline of these texts is possible.
Customer support service by UserEcho