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Completed

Renewal VIP

Emie 3 years ago updated by World of Potter 1 year ago 7

When the VIP reaches its end soon, it would need a notification to prevent 
expiration. For me, after 6 months, I did not connect much and I was charged 
25 euros. It was a bad surprise. So you need a message to confirm the renewal,
or delete the automatic renewal.
Thanks 

Either this or make an opportunity when you buy, where you can choose that it should not renew in the end. I often stop it emidiately after buying, but you can forget and it is an awfull surprise!

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Oh yes, I have had this happen to me, when I had thought I had cancelled it. It would be nice to get a warning about it nearing its expiration date.

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As far as I was aware automatic renewal is not currently working... at least on EU. Unsure if this is intentional though, but if so then this isn't required :D But if it's going to be fixed - or is still auto-renewing on other sites - then yes, I think this is a good idea.

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I think that is only through some ways of payment, for example Paypal doesn't do it more than ones, while with creditcard some renew.

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I think the 'problem' right now is the GDPR, if you have not allowed Paypal to keep ur info. on credit card it still renew. ^^

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Connect paypal to prepaid card, and then they can't charge you. ;)