It would be nice if there was an option to tag the prefects when there is something going on in chat, but they haven't reacted yet. Prefects will be able to react quicker in all kinds of situations, and the graduated people don't have to step in that soon. The prefects must get the chance to step in first, and by using a @prefects tag they would have that chance to do their thing first. It will be easier to see who is handeling that situation.
Customer support service by UserEcho