I have written a blog post on grading a few months ago for the SoMe Team, it was posted and everything. My guide has the updated grading rules in it, so the grades that exist on the site right now.
The actual guidelines on the site have outdated grades, and some of the grades that exist, aren't even listed in there. There are still a lot of people who grade unfairly and my post is written clearly.
I have sent the updated rules to the people who have been Headmaster/Headmistress, the Minister... all in the hopes that they'd get updated. It's barely any work at all for them since it's pre-written!
I could send the post I have written in a private message of even send the link to the blog post in the comments here. I've barely even received responses to it which make me think that the big bosses here don't even care that a student takes that time out of their day to write the post, which is written to help improve the site.
Customer support service by UserEcho