Currently on WoP and other sites, users have a 180 character minimum for grading. However, this is not in place for the ATs and I think it should be. Recently, I have completed some homework that I probably spent a good hour on. I love receiving feedback for my work, but when it was graded by an AT I found a response much less than what you would normally see. It's very frustrating to see, especially when the ATs should be going above and beyond. This policy would put into place that expectation.
Customer support service by UserEcho