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+1

VIP not ad free?

dracoenator 6 years ago • updated by Vita Auden 6 years ago • 9

I'm seeing ads even though I was charged the VIP fee. (on worldofwalkers)

Kayte / Angela 6 years ago

If you haven't already, I'd also take this up to the Minister of Magic equivalent.

FLD 6 years ago

But did you buy VIP or get VIP because adds only disappear if you buy it...

dracoenator 6 years ago

It was a re-occuring payment that had gone through and a nasty surprise. I don't think I've gotten any extra for not logging in. I paid but I didn't log back in that month

dracoenator 6 years ago

VIP

Date of purchaseDate of expirationPackagePrice
31-07-1807-08-18-DKK0.00
13-07-1828-07-18Monthly VIP€5.99
28-05-1828-06-18Monthly VIP€5.99

I was charged 5,99 on July 16th

FLD 6 years ago

Yeah but you did not pay for the last period?

dracoenator 6 years ago

I was CHARGED AGAIN even when I have cancelled!!!!

ACTIVE SUBSCRIPTIONS

Date of purchaseDate of expirationPackagePrice
28-08-1828-08-18Monthly VIP€5.99Cancelled

PREVIOUS PURCHASE

VIP

Date of purchaseDate of expirationPackagePrice
12-08-1828-08-18Monthly VIP€5.99
31-07-1807-08-18-DKK0.00
13-07-1828-07-18Monthly VIP€5.99
28-05-1828-06-18Monthly VIP€5.99
+1
Vita Auden 6 years ago

Contact the leader of the site

dracoenator 6 years ago

Never got a reply to my email either and I don't feel like getting a new credit card because of this problem. 

+2
Vita Auden 6 years ago

I meant the leader as the person in dark green, who could take it further

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